Back 4 Good – Your future in Pittsburgh are working for a large organisation who wish to source a number of Customer Service Officers to work in their Customer Contact Centre and provide  one-stop services to virtual banking customers ,

You will deliver a professional phone banking service through answering enquiries ,by handing inbound/outbound calls and managing internet and email communications .

You will achieve sales targets and follow the service standards established by the organisation.

You will report suspicious fraud cases major incidents and customer feedback to respective departments .

Ensure all operational activities are in full compliance with the organisations requirements and regulatory authorities .

Qualifications 

. Diploma or Degree holder

. 3 years experience in customer service/contact centre within financial institution an advantage

.Experience in customer relationship handling

. Strong verbal and written communications skills

. Independent and able to work under pressure

Apply today by sending your CV  and cover letter to greg@back.test and we will take it from there for you.